Have just returned from my 13 days trip to Vietnam. I travel alone and have a very relaxing trip to Danang, Hoi An and Hue with Eco Nature Travel agency. Though the December-January weather is not in my favour, the flexible itinerary plan by Eco allows me to change as and when for me to enjoy my daily tour. Eco is very professional and I am very impressed when I first enquire through their website. They response to me less than 24 hrs. They asked a few questions and work out an itinerary for me. Communications came back and fourth in very quick response by them and was very happy with their superb excellent services by their customer care. They recommended and give advise on my itinerary and provided any information and questions I asked. Hotels are in very good central location where it is so convenient for me to walkabout to tourist sights and good food nearby. It was a private tour for me. Drivers are very friendly and careful with their safe driving. I requested for good local place to eat and they have very good recommendation. Thumbs up for Mr. Dung! Cars they provide for me is Toyota Vios which is very clean and very good condition. I had a tour in Hue to DMZ, Mr. Duy is a very good tour guide. His knowledge for the DMZ tour is excellent. I met Mr. Tran in his office and we had a little chat and we went through my itinerary again. Tour guide for other places are good and very caring as well. I love to eat and always asked for their recommendation. They never fail me. Also Ms. Nga in Hue help me to bargain for my purchases. Mr. Huy was with me in Hue for one day who was my tour guide for the Tombs/Citadel is good. In Hoi An and Danang, I had Mr. Bao as my tour guide, he brought me to really good local places to eat. And I had a 2 days cycling tour with him which I enjoy with much.I would like to thank Mr. Tran from Eco and his team for the excellent service they have given me. He would check on me daily and asked if the hotel room, service, food is ok. And asked if the tour guide is up to my expectation. As well as the driver, every day without fail. Really a very caring team. I would use Eco again for my next visit to Vietnam and would recommend my friends and family to them.

We have a relaxing trip covering Danang, Hue, Dong Hoi, Hoi an. It covered Ba Na Hill, Marble mountain at Danang. Imperial Palaca at Hue, old town at Hoi-an and caves visit at Dong Hoi. Phong Nha and Paradise caves are the best caves compared to other caves I had visited in other countries. Thank Ms Thuy for the iterinary and good service. Look forward to our next trip to Vietnam with ECO travel.

Five girls' memorable trip to North Vietnam for seven days in December 2016. It includes Hanoi, Sapa, Fansipan, Trang An and Halong Bay. It was well scheduled by our travel agency company, Eco Travel. Friendly local tour guide brings us visited amazing places. Meals were well prepared and we do not have to worry about the hygiene of foods. Nice experience of overnight in a train from Hanoi to Lao Cai. Special local Sunday Bac Ha Market located at Bao Nhai before heading to Sapa. This season may not be a very good season to visit as harvest season has over and we could not enjoy the rice terrace scenery in Sapa and it was foggy when we visiting Halong Bay. However, because if was cold, we do not feel hot and sweating all the way. In conclusion, it is still an amazing trip.

Very well plan for iterinary. Excellent services and assistance from Ms Anita. Also, our tour guide Mr Quyen is also good. Both are good assets to the company. Will use their services for my next visit to Vietnam.

We had our first family holiday in Vietnam from 17-29 Dec. We first travelled to Hanoi and visited Halong bay from 17-23 Dec.
Then we joined Eco Nature Travel from 23-29 Dec, visiting Dong Hoi, Hue, Hoi An and Danang. I'm very pleased to have Ms Thuy organised the tour package for us from Dong Hoi to Danang. She also helped with our flight bookings from Hanoi to Dong Hoi too, and helped arranged the transport pick up for the last day to airport. She is friendly, very responsive, attentive and followed through the entire tour in making sure everything goes as planned.
It was a pleasant surprise to receive welcome gifts (Trung Nguyen coffee powder with filter) for everyone in the family too.
The lunches included in the tour were tasty and delicious. I'd consider the restaurants relatively higher end with nice surrounding settings e.g. Phong Nha Lake House (Nat Geo actually featured some of their expeditions & tours) in Hung Trach village and Moc View restaurant which serves cuisine in Hue.
While the guide was knowledgeable about the history and places of interests, he didn't really get on too well with my spouse, probably due to cultural differences and language. Overall, however, he was good but does at times seem a bit uptight and not too flexible.
For instance, having known we can ride bikes in Hoi An, we asked Ms Thuy to arrange bicycle rides for us in the ancient city of Hoi An. But later because my daughters were not well and having stomach problems, we had to cancel the bike rides but he seemed adamant that we all have to go through it. Claiming that otherwise we had to pay for the bike booking fees (which we realized later that some hotels rented it for free or $1 a day per bike). However, all issues were nicely resolved after I spoke to Ms Thuy. She is just so helpful and great!
For the places of interests, it was Wow! to see Phong Nha cave, fun time visiting Coconut forest and being entertained by the farmers with hand made coconut leaves head dress, rings and jumping grasshopper! Nice to learn how to make lanterns and get our hands dirty with the pottery making too. We enjoyed Hoi An and Atlas hotel we stayed was a nice boutique hotel. We will probably visit Hoi An again in future.
Thanks Ms Thuy! And Eco Nature Travel. For the price we paid, is value for money!